Policy of moderation of opinions

Opinion moderation policy GENIUMOS

At GENIUMOS, we put in place controls to preserve the authenticity, relevance and quality of the notices published on our site.

1. Pre-publication monitoring

The opinions submitted on our product sheets can be subject to automatic control and manual moderation before publication. In particular, we verify the consistency of the content, the relevance of the product concerned and compliance with our publication rules.

2. Detection of fraudulent or spam-containing notices

We use automatic spam detection tools and a manual review to identify suspicious notices. These may include:

  • advertising, promotional or repetitive content;
  • irrelevant external links or automated messages;
  • duplicates or notices submitted in an abnormal manner;
  • Content copied, deceptive, out of subject or manifestly false;
  • abusive, unlawful, defamatory or contrary to our terms of use.

3. Treatment of suspicious opinions

When a notice is identified as potentially fraudulent, undesirable or contrary to our rules, it may be placed pending verification, refused prior to publication, unpublished or deleted after review.

4. Publication principles

We do not accept notices intended to artificially handle a product’s note. Opinions should cover the actual experience of the product concerned and should be drawn up in an honest, understandable and useful way for other customers.

5. Reporting and review

If you feel that a published notice is fraudulent, misleading or inappropriate, you can contact us at contact@GENIUMOS.fr. After verification, we may correct, withdraw or maintain the notice based on available information.

6. Policy Update

This policy can be updated to strengthen our detection and moderation measures.

French online store - Customer support

GENIUMOS

Azrami Rasolo
42 Avenue Lénine Parc Boisé N 0059, Bâtiment C, Entrée, 97420 Le Port, La Réunion, France

RCS Saint-Denis de La Réunion 935 289 389
SIREN 935 289 389
Secure payment, tracked delivery and responsive customer service.

Customer service

Emailcontact@geniumos.fr

Phone+33 6 44 60 05 00

Opening hoursMon to Fri: 8 am to 6 pm

Refund within 7 days
no later than 14 days under the right of withdrawal

Legal and commercial information updated - 2026